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The Best Virtual Receptionist Available

Published Jul 09, 24
6 min read


OHQ's documents are sufficient evidence of a charge that is payable unless they are shown to be inaccurate. Consumer will certainly utilize its reasonable efforts to alert OHQ of any invoice dispute within fourteen (14) days of receipt of an invoice, following the procedure detailed in Area 15. If Customer disputes an invoice, the billing has to continue to be paid on schedule however OHQ will credit or refund Client if it is later fairly established by OHQ or pursuant to the conflict resolution procedure outlined in Section 15 that the billing was incorrect and the Customer is entitled to a credit report or reimbursement.

Such modifications might include, without constraint, changes to the quantities of the Membership Charges or Usage Fees for OHQ Paid Solutions, modifications to the use allowances included in the Pricing Strategies, and discontinuation of Pricing Plans. (a) Each such revision will certainly work after sensible development composed notice is given to Consumer (for example, by being published to the OHQ Web Site), other than that any type of such modification that affects a Selected Paid Service will apply to Client beginning at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ supplies notification of such modification to Consumer in conformity with Area 16.8.

If Customer does not end its use any type of affected Selected Paid Service before the reliable day of such alteration, Client will certainly be regarded to have accepted such alteration relative to such Selected Paid Service. (b) If a Rates Strategy selected by Customer is stopped, OHQ will certainly provide Consumer with practical advance notification of no less than thirty (30) days and Client will be given the option of picking a brand-new Rates Plan from then-current rates plans provided by OHQ.

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For avoidance of question, this paragraph does not use to modifications to the Cost List, which are attended to in Area 7 (best virtual receptionist services).1. Client represents that all details given by Client and its customers to OHQ (including, without limitation, all contact information and information relating to Customer's Bank card) is accurate, updated and full at the time it is offered to OHQ

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Consumer has to whatsoever times abide by all regulations, regulations, criteria and codes suitable in connection with its use OHQ Offerings and the Client's supply of its product and solutions to its customers. Customer will not use any kind of OHQ Offerings to participate in, or to urge or help others to participate in, any prohibited or deceptive tasks.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent out, Client will incur the suitable Registration Charge for the new Paid Service Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or must Client not state an Asked for Discontinuation Day, (ii) the last day of the Final Paid Service Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be preserved and the OHQ Offerings offered to Client until the last day of the Final Paid Solution Term (subject to reinstatement charges under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit scores will be kept by OHQ for future usage by Client if Client determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Solution, OHQ will not be accountable at all for addressing telephone calls, taking or delivering messages, or executing any type of other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Consumer's Account and Consumer's access to the Account.

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(e) Following termination of any OHQ Solutions, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ might require that Client pay a reinstatement charge of $30 (to cover OHQ's affordable prices in refining the reinstatement) Info accumulated by OHQ from Consumer and its customers might be used, divulged and shared by OHQ in accordance with OHQ's personal privacy plan as available on the OHQ Site ("") and as might be modified from time to time.

The Controller thus selects the Cpu with respect to handling tasks taken on throughout the stipulation of assistant services. OHQ and Consumer recognize and agree that the Processor undergoes the following responsibilities: The Cpu shall abide by the appropriate Information Protection Laws and should: (a) only act on the created directions of the Controller and ensure those acting under their authority do the very same; (b) guarantee that individuals refining the information go through a task of confidence; (c) use its ideal endeavours to safeguard and protect all individual data from unsanctioned or unlawful handling, including (however not limited to) accidental loss, devastation or damages; (d) ensure that all processing meets the needs of the GDPR and associated Information Defense Laws; (e) make sure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the previous permission of the Controller; inform the Controller of any designated changes concerning Sub-Processors; they implement a composed contract containing the exact same information protection obligations as established out in these Terms; understand that any kind of failure for the Sub-processor to follow the Information Defense Regulation, the Processor stays totally reliant the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in providing subject gain access to and permitting data topics to exercise their rights under the Data Defense Regulations.

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The Controller shall bring out ample and appropriate onboarding and due diligence look for all Processors, with a complete analysis of the required Information Security Legislation demands. The Controller will verify that the Cpu has ample and documented procedures for information violations, information retention and data transfers in position. The Controller shall acquire proof from the Processor regarding the: (a) verification and dependability of the employees made use of by the Cpu; (b) any kind of certificates, accreditations and policies as described in the onboarding process; (c) technical and functional procedures utilized in securing the Personal Data; and (d) treatments in location for allowing data topics to exercise their legal rights, consisting of (however not restricted to), subject accessibility requests, erasure & correction procedures and restriction of handling steps.